LED Screen Technical Support & Service
LED Screen Technical Support & Service
Expert assistance for installation, calibration, and repairs – delivering reliable solutions for your LED display systems with professional technical expertise you can trust.
24/7 Expert Guidance for Your LED Displays
Our dedicated support team provides round-the-clock assistance to clients worldwide, ensuring your LED displays operate at peak performance with minimal downtime and maximum reliability.
What We Offer – Comprehensive LED Support
Submit a detailed support form with your device specifications and issue description. Our technical experts will provide personalized assistance tailored to your specific LED display setup.
Installation & Debugging
Professional setup and troubleshooting for seamless LED display deployment.
Calibration & Brightness Sync
Precise color matching and brightness optimization for perfect visual consistency.
Control System Support
Expert assistance with NovaStar, Colorlight, Linsn, and other control systems.
Diagnostics & Troubleshooting
Advanced diagnostic tools and systematic problem resolution techniques.
Download Center
Access to manuals, firmware updates, configuration files, and technical documentation
Warranty & Spare Parts
Comprehensive warranty support and genuine replacement parts service.
Fast, Responsive Support You Can Count On
When technical issues arise, every minute counts. Our support infrastructure is designed for speed, reliability, and results.
Email Reply Within 12 Hours
Quick response guarantee for all technical inquiries and support requests
Worldwide Multilingual Service
Global support coverage with native language assistance in major markets
Remote Diagnostics via Video Call
Real-time troubleshooting through secure video conferencing and screen sharing
DIY Guides & Knowledge Base
Empower yourself with comprehensive video tutorials, step-by-step how-to articles, and downloadable resources designed to help you maintain and optimize your LED display systems.
Video Tutorials
Step-by-step video guides covering installation, calibration, and troubleshooting procedures.
Technical Articles
In-depth articles covering advanced configurations, best practices, and industry insights.
Download Resources
Access firmware updates, configuration templates, and technical documentation instantly.
Technical Support
Get expert help with installation, configuration, and troubleshooting
Need Help? Get in Touch
Submit a detailed support form with your device specifications and issue description. Our technical experts will provide personalized assistance tailored to your specific LED display setup.