FAQ
Frequently Asked Questions
We add common questions and provide helpful answers, and we understand that you may have questions about our products, services, ordering process, and more.
The price is calculated per square meter, which also includes the price of led lamp and IC. So, with the difference lamp and IC, the cost would be different. Your sales representative could help you with the option of an LED lamp and Drive IC for your project.
The sending units are capable of controlling up to 2048 pixels wide by 1024 pixels tall.
Our payment term is T/T,30% as a deposit, and the balance before shipment.
Yes,we have it.We also have CE, RoHS and IECEE.
Repairs on units under warranty are performed in China – whichever is more convenient for you, but first, contact us. Also, we have some locations that are more convenient for you.
Aging and testing refers to imitating long-time operations without working problems; it is the most important to ensure the reliability of the LED display. LED displays could be more stable after aging, and it can help the use of the efficiency. Led screen aging test is a critical link in quality control.
Yes, some of our LED panels can curve, for example, the Matrix500.
All of our products use the NovaStar system and another system for your option.
We put a label with all the parts, and you can follow the parts with the label.
Each order will be equipped with 2% spare parts, which can be replaced and repaired at any time. You can send it back to our technicians for maintenance, or we can guide you online for maintenance.
The warranty is 2 years; ShineVise will provide tech support and after-service of the product for users and will also offer complete assessment advice and relevant tech suggestions in aspects of tech parameters, specifications, configuration, functions, and environmental factors.
Yes, we can get very close to exact dimensions depending on the processing data boxes we put in out LED curtains. Unfortunately, our rigid panels cannot be altered.
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Company address
No 4 Building Le Hua Industry,Keng Wei Da Dao,Shi Yan Street,Bao An，ShenZhen.China
Email Address
info@shinevise.com
Contact Number
+8617722500270
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